Privacy Policy

Last updated: May 2026

1. Data Controller

The entity responsible for the processing of your personal data on this website is:

CreaTec GmbH
Am Ziegeleigraben 1b
21493 Schwarzenbek, Germany
Email: info@createcfood.com
Phone: +49 1736231990
Managing Directors: Ulrich Kagleder, Bernd Kasprack

2. Personal Data We Collect

We only collect personal data when you voluntarily submit our contact form. The data collected is:

• First name and surname
• Email address
• Your message

We do not collect data passively. We do not use analytics tools, advertising trackers, or any other automated means of collecting data about your visit.

3. Legal Basis for Processing

Your contact enquiry data is processed on the basis of Article 6(1)(f) of the GDPR (legitimate interests) — specifically, our legitimate interest in responding to business enquiries. Where the enquiry relates to a potential contractual relationship, the legal basis is Article 6(1)(b) of the GDPR (performance of or steps prior to a contract).

4. How We Use Your Data

We use the information you provide exclusively to respond to your enquiry. Your data is never used for marketing purposes, and it is never shared with or sold to third parties.

5. Data Retention

Your contact data is retained only as long as necessary to handle your enquiry and any resulting business correspondence. Data is typically deleted within three months of the enquiry being resolved, unless a longer retention period is required by applicable law.

6. Third-Party Services

This website is hosted on a dedicated server. We use PHPMailer to send email notifications of contact enquiries via an encrypted SMTP connection. No personal data is transmitted to advertising networks, analytics providers, or any other third parties.

7. Cookies and Tracking

This website does not use cookies for tracking or analytics. When you submit the contact form, the server may set a short-lived session cookie purely for security purposes — to protect the form against automated spam submissions (CSRF protection). This cookie contains no personal information and is deleted when you close your browser.

We also use your browser's localStorage to store your preference regarding this cookie notice. No personal data is stored in localStorage.

8. Your Rights Under the GDPR

You have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR): You may request a copy of the personal data we hold about you.
• Right to rectification (Art. 16 GDPR): You may request correction of inaccurate data.
• Right to erasure (Art. 17 GDPR): You may request deletion of your data, subject to our legal retention obligations.
• Right to restriction of processing (Art. 18 GDPR): You may request that we restrict processing of your data.
• Right to data portability (Art. 20 GDPR): You may request your data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21 GDPR): You may object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at:
Email: info@createcfood.com
Phone: +49 1736231990

9. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority. The competent authority for CreaTec GmbH is:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD)
Holstenstraße 98
24103 Kiel, Germany
Website: www.datenschutzzentrum.de

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.